1. Introduction

At Difinte, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you access or use our services. By using Difinte's services, you agree to the collection and use of information in accordance with this policy. We comply with the applicable data protection laws in India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Personal Data Protection Bill, 2019 (Draft), ensuring your data is handled responsibly and securely.

2. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, address, email address, phone number, and other contact information.
• Payment Information: Credit card details, bank account information, and payment transaction history.
• Account Information: Username, password, and account settings.
• Device and Usage Information: IP address, browser type, operating system, location, and usage data of our platform.
• Communications: Data from any communication, feedback, or inquiries made by you.

This information is collected directly from you when you interact with our services, as well as through automated technologies like cookies and tracking mechanisms.

3. How We Use Your Information

The personal information we collect is used for various purposes, including:

• To provide and maintain our services and products to you.
• To process payments and financial transactions.
• To communicate with you about updates, services, and promotions.
• To personalize your experience and customize our offerings.
• To ensure the security of our services and prevent fraud.
• To comply with legal and regulatory obligations in India.

We may also use your data to improve our products, services, and overall customer experience, as well as for internal analysis and business operations.

4. Legal Basis for Data Processing

We process personal data based on the following legal grounds, in accordance with applicable data protection laws in India:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations with you, such as providing services, processing payments, or responding to inquiries.
• Consent: We may process your personal data based on your explicit consent, particularly for marketing communications or data sharing with third parties.
• Legal Obligation: We process data to comply with legal and regulatory requirements, such as tax reporting or compliance with laws under Indian jurisdiction.
• Legitimate Interests: We may process data for purposes that align with our legitimate business interests, such as improving services, securing our systems, and ensuring compliance with applicable laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer necessary for these purposes, we will securely delete or anonymize it in accordance with applicable legal requirements.

6. Data Security

We implement reasonable security practices and procedures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. These include encryption, access controls, and other industry-standard safeguards. However, no method of data transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee complete security.

7. Sharing Your Information

We may share your personal data in the following cases:

• Service Providers: We may share data with third-party vendors who provide services such as payment processing, cloud hosting, or customer support on our behalf.
• Legal and Regulatory Requirements: We may disclose your data if required by law or to protect our rights or those of third parties.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

8. International Data Transfers

Your personal data may be transferred to, and stored in, countries outside of India for the purpose of processing and managing our services. We ensure that such transfers are carried out in compliance with the applicable laws and that appropriate safeguards are in place to protect your data.

9. Your Rights

Under Indian laws and applicable data protection regulations, you have the following rights concerning your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal data under specific circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You can request restrictions on the processing of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to certain types of data processing, such as marketing or profiling activities.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

10. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, analyze trends, and gather information about how our services are used. Cookies help us remember your preferences and ensure the functionality of our website. You can manage your cookie preferences by adjusting the settings in your browser.

11. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete the information as quickly as possible.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on our website, and the updated Privacy Policy will be effective immediately upon publication.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at Email & Protected.

14. Conclusion

By using Difinte’s services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. We are committed to safeguarding your privacy and ensuring compliance with applicable Indian laws and data protection regulations.